Support for Exalt systems.
Email Exalt support with what happened. What your support covers was agreed for your deployment.
What to put in the email.
- Your name and your organization.
- Which part of the system: the hardware, Exalt Atlas, Exalt Ledger, Exalt Agents or Exalt Automations.
- What you did, what you expected, and what happened instead. Describe it in words.
- Serial numbers, hostnames, IP addresses, documents, excerpts, logs and answers. Support asks for anything identifying on a call.